User Experience Design (UXD) services
I work with organisation to help create highly usable and accessible web sites/application.
Contact me to talk about working on a project.
User research
Who are your users? What characteristics do they have? What are their goals, needs and motivations?
I help you find out by providing the following user research services:
- Analytics:
- Web site analytic analysis
- Search analytic analysis
- Card sorting
- Interviews
- Field studies (AKA contextual inquiry or ethnographic research)
- Focus groups
- Surveys
Design
I take user and organisational goals and create highly usable user interfaces. I specialise in creating designs for web sites, web application, desktop application and mobile web sites and applications.
- Information architecture (IA) and navigation design
- User interface design
Evaluation
To ensure designs are highly usable (allowing the user to achieve specified goals with effectiveness, efficiency and satisfaction
- ISO 9241-11) I strongly advocate evaluating them with real users.
- Accessibility evaluation (evaluated to W3C Web Content Accesibility Guidelines (WCAG))
- Expert review
- Usability testing:
- Information architecture testing
- Paper prototyping
- Usability testing with people with disabilities